We want you to be happy! Assuming your suspenders are unsoiled and unworn (other than try-on of course) we are glad to make an exchange or issue a refund.
Simply package the suspenders up and ship them back to us via the USPS at:
P.O. Box 273 Millersville, MD 21108
IF YOU'RE RETURNING SUSPENDERS BECAUSE WE MADE A MISTAKE, call us at 800-393-4508 and we will send you the correct suspenders with a postage paid return envelope.
IF YOU JUST WANT A DIFFERENT SUSPENDER, we ask you to pay the postage to return the suspenders to us. The USPS is generally the most cost effective way to ship your return to us; however if you prefer to use a different carrier such as UPS or FEDEX, ship your package to our street address shown above. If your shipping address is in the US – we will ship out the replacement suspenders to you for free. Or, for a $6.00 fee we will send you the new suspenders with a postage paid return envelope for the return item – just call us at 800-393-4508 to arrange.
Call us at 800-393-4508 or email us at firstname.lastname@example.org. We’re happy to help!
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