Shipping
For complete shipping information page, please click here. Our shipping charges are set at flat rates based on service levels.
DOMESTIC U.S SHIPPING
- FREE - Free shipping on orders of $45 or more. For US destinations only.
- BASIC – 5 to 7 business days. $6.99 flat rate for free for orders of $45 or more.
- PREMIUM – 2 to 4 business days. $14.99 flat rate.
- RUSH – 1 to 2 business days. $29.99 and up.
CANADA SHIPPING
- BASIC – estimated 10-21 business days. $14.99 flat rate.
- PREMIUM – estimated 2 to 4 business days. $39.99 and up.
INTERNATIONAL (outside USA & CANADA) SHIPPING
- BASIC – estimated 14 to 30 business days. $19.99 flat rate.
- PREMIUM – estimated 2 to 4 business days. $39.99 and up.
We normally ship your order within 1-2 business days of when we receive it. If you have selected a premium shipping option and your order was placed before 1:00 PM that day, we will process and ship your order that same day.
Returns
For complete shipping information, please click here.
All Clearance items are final sale and are not eligible for returns, exchanges, or refunds.
We offer a 30 day return and exchange policy for all products in original unworn (other than try-on, of course!) condition. Simply mail them back to:
SuspenderStore
407 Headquarters Dr #3
Millersville, MD 21108
Please include your order number and clear instructions as to how you would like us to proceed.
If you are returning your products because we made a mistake, email or call us at 800-393-4508 and we will send you the correct item with a postage-paid return label.
If you want to make an exchange, return your original order to us and we will ship your replacement to you for free.
Questions?
Call us at 800-393-4508 or email us at info@suspenderstore.com. We’re happy to help!
